Customer service
1 comment

My skin cream was purchased on 10/25/17 and I cx'd the eye serum the day I made the purchase and was charged the shipping fee even though I was assured I wouldn't receive it or be billed for it. When I called to complain about the shipping I didn't realize the sample I received was billed to my credit card company for $91.

I feel the company misrepresented themselves and no amount of explaining was getting me anywhere. The product came 15 days after I ordered it and my trial period had ended.

I am very unhappy with the billing company and will not buy any of Dr Oz's products. So much for free trials....

Product or Service Mentioned: Eye Serum And Skin Cream Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $51.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Oct 12, 2017.
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Good morning I got rip off too I saw this product and wanted to try it and before I even get the iteam they charge my account and this is bad I hope doctor oz can see what these people doing to his fans I will never watch or even want to here about doctor oz cause over the years I watch him I really trusted him and what he says on his show I hope people are watching and don't get rip off like me

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